These terms apply when you use this website or buy LPG supply or services from Hind Electronics. By using the website or placing an order, you agree to them.
1. Who we are
Hind Electronics is a partnership firm and an authorised distributor of Bharat Petroleum Corporation Limited (BPCL) Bharatgas LPG. We have served Hyderabad since 1956.
Domestic LPG connections and refills, through BPCL.
Commercial (non-domestic) LPG cylinders for businesses.
Gas bank design, pipeline installation, maintenance and metered billing for commercial sites.
Domestic bookings and payments made through BPCL's own channels, such as the HelloBPCL app, also follow BPCL's terms.
3. Prices and taxes
LPG prices follow the rates notified by BPCL. Commercial LPG prices can change every month.
You pay the rate in force on the date of your bill.
GST is charged as the law requires and is shown on your bill.
Prices for installation and maintenance work are agreed with you in writing before work starts.
4. Orders
You can order by phone, WhatsApp, through your relationship manager, or through BPCL's channels.
An order is confirmed when we accept it. We may decline an order, for example if the address is outside our service area or a safety check fails.
If we cannot fulfil a paid order, we refund you in full.
5. Payments
You can pay online by UPI, debit card, credit card or net banking. Online payments are processed by Razorpay, a payment gateway regulated by the Reserve Bank of India.
We never see or store your card number, CVV, UPI PIN or net banking password.
A payment counts as received once we get confirmation from the payment gateway. We then send you a receipt.
Business customers must pay by the due date on the bill or in their supply agreement.
6. Cylinders and safety
LPG cylinders and regulators belong to BPCL. They are given to you against a refundable security deposit.
Do not refill, sell, transfer or tamper with a cylinder or regulator.
Use only ISI-marked hoses, regulators and stoves. Keep cylinders upright, in an airy place.
If you smell gas, close the regulator, open the windows and do not use any switch or flame. Call the LPG emergency helpline 1906, then call us.
